Services - Midway

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Our support services cover the 'new user' needs:

  • Places :     We offer support @work and @home.

  • Products :  We support laptop, tablet, smartphone, (home)network, business/private applications, ...

  • Time :       We go the extra mile and deliver helpdesk and remote support till 22.00 in the evening and Saturdays from 9.00 till 13.00.


Our service offering is ideal for organizations seeking a one stop service partner able to support:

  • Mobile user groups

  • Home working employees, students...

  • BYOD, CYOD, PC@Home projects, tablet/mobile workforces,...



PCPrivé / PC@Home:
The above capabilities are based on our longterm expertise with PCP@home projects.

We deliver a full set of services for these projects:

  • PC@home project advice: Legal, ROI, product selection,.... consultancy

  • E-shop, staging, delivery@home, ...

  • Extended service desk with home support with business SLA.

  • Management reporting


We have references in all vertical industries from 100 to 1000+ participants.

Higher education and Universities student projects:
For the 5th consecutive (academic)year Midway Services represents and supports CampusShop (www.CampusShop.be).
We sell, deliver and support (NBD 'on kot') each year some 5.000 laptops to students of almost all flemish higher education and university institutions.

References on demand.






 
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